Returns & Exchanges

At Truly Earthy, we want you to be completely satisfied with your sustainable home decor. If your purchase doesn't perfectly fit your space, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship Your Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.